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DhakaResident

Help centre

Quick answers about finding and listing rentals.

For tenants

Is an enquiry or viewing request a booking?

No. Enquiries and viewing requests start a conversation with the owner. Nothing is reserved and no rental agreement is created on Dhaka Resident. Agree terms directly with the owner and sign a written agreement.

How do viewings work?

Choose one of the times the owner offered, or suggest your own. The owner accepts or declines, and you'll get a notification. You can cancel a pending or accepted viewing from your dashboard.

Why can't I see the exact address?

Owners choose whether to show the full address publicly, only after a viewing is accepted, or share it in messages. The map always shows the approximate area only.

What does “Sample listing” mean?

Sample listings are demonstration content. They are not real properties.

For owners and managers

Why does my listing need approval?

Every listing is reviewed to keep scams and misleading listings off the site. If changes are needed, you'll see the reason in your dashboard.

Will editing a live listing unpublish it?

Changing content (description, photos, rent, rules) sends the listing back for review. Updating the available date or free beds from the listing's management page does not.

How do I manage hostel beds?

Choose Hostel or Shared room as the type, add room types with total beds, available beds and price per bed, then update free beds any time from the management page.

Can two tenants be confirmed for the same time?

No. The system blocks accepting a viewing that overlaps another confirmed viewing, and viewing times you offer can't overlap across your listings.

Renting safely

Should I pay a deposit to hold a property?

Never send money before you have visited the property, confirmed the owner's identity and signed an agreement. Dhaka Resident never asks you to pay through messages.

How do I report a suspicious listing?

Use “Report listing” on the property page. Reports are reviewed by our moderation team.

Still need help? Contact us.